At Toys Shop, we want you and your children to be happy with every purchase. If for any reason you are not satisfied, we offer a refund policy as described below.
You may request a refund within 7 days of receiving your order. To be eligible, the items must be returned in their original condition and packaging, unused and undamaged.
To initiate a refund, please contact us at [email protected] with your order details and reason for the return. Once approved, you will receive instructions on how to return the items.
Refunds will be processed within 5–7 business days after we receive the returned items.
If you have any questions about our refund policy, please email us at [email protected]
Thank you for shopping with Toys Shop!